Terms and Conditions

By attending a Kingpin venue or transacting through this website (including, but not limi⁠ted to, by making an online booking, purchasing a booking voucher, purchasing a gift-card or registering or topping-up your Powercard), you agree to be bound by, and comply with, the following terms and conditions.

Safety Rules

1. Warning. There are inherent risks in the participation in Tenpin Bowling, Laser Skirmish and the use of the Amusement Games or Rides. You should consider this participation an exercise in good judgement and act in a responsible manner while using this venue.
2. Responsibility. Adults / carers are responsible for persons under their supervision.
3. Lane Approaches. No food or drink on the approach. Slippery, wet or sticky spots or substances can affect a bowler’s approach and cause a fall and serious injury. If the approach is sticky or slippery, stop bowling and ask a staff member for assistance.
4. Ball and Shoes. Wear bowling shoes (with socks) while bowling or pre-approved shoes at the discretion of the venue manager. Have the correct fit for the bowling ball and shoes. See a staff member for help selecting or changing a ball or shoes.
5. Foul Line. Lanes are treated with oil and are extremely slippery. Crossing the foul line can cause a fall and serious injury. Please obey safety signs in the venue and do not cross the foul line for any reason.
6. Tripping Hazards. Watch for step-ups to and from the approach and other areas of the venue and keep all coats, bags and personallbelongings out of the walking paths to avoid tripping. Tell a staff member about any tripping hazard right away.
7. Equipment. Mechanical equipment is dangerous and can cause injuries. If a ball or pin is stuck ask a staff member for assistance immediately. Any lane faults must be reported to reception. While a fault is being attended to, no balls are to be sent down the lane.
8. Ball Return. The ball return has moving parts. Serious injury can result from reaching into the ball return opening. Keep hands away from the ball return and ball return tray. Watch children.
9. Bowling: Do not bowl more than one ball down the lane at any time.
10. Staff Direction: You must obey all reasonable verbal or written instructions / warnings given by Kingpin staff
11. Darts: minimum playing age is 12 years old. No-one is to step in front of the darts player during throws.

House Rules

1. Kingpin will serve all customers in a friendly and courteous manner. No person will be denied service on the basis of ethnicity, gender, sexual orientation, religion, physical disability or age.
2. We cannot guarantee you or your guests will be able to complete your activities, if you or any guests in your group are late.
3. Kingpin may refuse service or access to a venue based on a customer's inappropriate behaviour or dress attire. No item which, in Kingpin’s opinion, may be dangerous, encourage aggressive behaviour or be disruptive is permitted in the venue.
4. Footwear must be worn at all times in our venues
5. Hats / Caps may be asked to be removed- subject to security requirements
6. There will be no use of alcohol or illegal drugs, other than alcoholic beverages provided by Kingpin
7. Customers must comply with laws and regulations controlling the use of alcoholic beverages
8. After 11pm all minors must be accompanied by their own parent or legal guardian
9. Kingpin does not permit outside food or drink (except birthday cakes or similar items approved in advance by Kingpin) in the venue.
10. It is each individual's responsibility to safely manage their own allergies. Information for allergenic ingredients of menu items is available upon request. TEEG is unable to guarantee that any food item prepared in our venue is free from traces of allergens.
11. Kingpin may, in its sole discretion, delay, suspend or end a bowling or M9 Laser Skirmish game, or suspend or cancel a customer's use of the venue in whole or in part, for reasonable cause.
12. Kingpin is not liable for delays, postponements or other circumstances related to or caused by circumstances beyond its control including but not limi⁠ted to the unavailability of lanes, loss of electricity, inclement weather, scheduling, fire, cyclone or flood.
13. Patrons with an Epileptic condition need to understand that there are multiple flashing lights in the venue that may result in a seizure.
14. For your safety and comfort there are height, weight and age restrictions on some rides and amusement machines. Please refer to the displayed signage for specific details
15. Design and systems of Kingpin are protected by copyright and other intellectual property rights. You must not infringe those rights
16. Any photographs, videos or sound recordings taken by you must be for personal use only. Any use, reuse or production for commercial purposes without our express written consent is strictly prohibited and may result in loss or damage to Kingpin
17. Your image may be taken at any time for security purposes or for use in marketing materials
18. All Kingpin venues are non-smoking
19. Kingpin takes all reasonable steps to provide you with a safe and enjoyable Bowling Venue. However, and to the extent permitted by law, Kingpin will not be liable to any person in respect of any loss of or damage to the personal property of, or the loss of life or personal injury to, any person, whether that loss, damage or personal injury is caused by any person’s negligence (including the negligence of Kingpin) or otherwise

Online Booking Rules

1. We recommend that you arrive at least 15 minutes prior to your reservation to check in at reception and receive the correct bowling shoes. (please note our venues open at 10am - all 10am bookings to arrive for the opening time).
2. We cannot guarantee you or your guests will be able to complete your activities, if you or any guests in your group are late.
3. Online bookings are not refundable unless you are entitled to a refund under the Australian Consumer Law. We can change reservation times provided that at least 24 hours’ notice is given (subject to availability and price).
4. In the unforeseen circumstance Kingpin has encountered lane technical issues your bowling start time may run later than the above confirmed start time.
5. If you appear to be under the age of 25 you may be required to supply suitable identification to prove you are over the age of 18.
6. We only accept the following forms of identification: Valid Australian Driver’s License, Australian & International Passport or Australian Proof of Age Card
7. Guests will not be permitted entry into any Kingpin venue if deemed intoxicated
8. After 11pm all minors must be accompanied by their own parent or legal guardian
9. Price and availability information is subject to change without notice
10. NSW, VIC, NT & SA Guests: Alcoholic beverages and bar tabs may only be purchased by persons over the age of 18. You may be asked to prove that you are over the age of 18 by presenting a valid form of ID. Kingpin supports the responsible service of alcohol and reserves the right to refuse to serve you if doing so would result in a contravention of any law, the conditions of the liquor licence at one of our venues or our internal policies. In the event that you are refused service, any alcoholic beverages that you have purchased will be refunded and, if you have not exhausted all of any bar tab that you have purchased in full, you will be provided with a refund equivalent to the unused value of that bar tab. If the bar tab was complimentary, or included in connection with a promotion, the balance of the bar tab may be used on non-alcoholic beverages and any unused balance will be forfeited.
11. QLD Guests: Alcoholic beverages may only be purchased by persons over the age of 18. You may be asked to prove that you are over the age of 18 by presenting a valid form of ID. Kingpin supports the responsible service of alcohol and reserves the right to refuse to serve you if doing so would result in a contravention of any law, the conditions of the liquor licence at one of our venues or our internal policies. In the event that you are refused service, any alcoholic beverage that you have purchased will be refunded.
12. Vouchers and bookings can only be purchased through this web site by using a major credit card, PayPal, gift card or our pay in venue option. Your credit card or PayPal account will be debited at the time of ordering. Pay in venue requires you to pay the total booking amount before play, and can be paid in cash, by gift card or by using a major credit card.

PayPal Bill Share Terms & Conditions

After placing a general online booking* via the ZONE BOWLING, Kingpin or Playtime website, you will be provided with the opportunity to use PayPal Bill Share. PayPal Bill Share is a product which allows you to request money from your friends to share the cost of the booking. PayPal Bill Share is accessible on the Booking Confirmation page once you have completed your online booking.

You acknowledge and agree that:

1. ZONE BOWLING, Kingpin or Playtime is not responsible for the operation of PayPal Bill Share and is merely making this feature available to customers on its website. Your use of PayPal Bill Share is governed by the PayPal User Agreement and ZONE BOWLING, Kingpin or Playtime will not be responsible for anything to do with your use of PayPal Bill Share;
2. We do not guarantee that the PayPal Bill Share process will be error-free;
3. ZONE BOWLING, Kingpin and Playtime does not manage any aspect of the money requests you complete within PayPal Bill Share; this activity is conducted, and managed entirely, by PayPal;
4. ZONE BOWLING, Kingpin and Playtime does not guarantee that the money requests you send using PayPal Bill Share will be received by the intended recipients or fulfilled by the desired parties;
5. Under no circumstances will ZONE BOWLING, Kingpin or Playtime be liable to you for any claim, damage, expense, loss or liability suffered or incurred by you with respect to your use, or a failure, of PayPal Bill Share.

For more information on requesting money with PayPal, please visit https://www.paypal.com/au/webapps/mpp/receive-payments-online.

*Not available for birthday party bookings or gift card purchase

Powercards Terms & Conditions

By purchasing or using a Powercard, you agree to be bound by the following terms and conditions. Treat this Powercard like cash. Kingpin will not be held responsible for defaced, mutilated, altered, lost or stolen Powercards and these will not be replaced, refunded or redeemed. Register your details in venue and we may be able to transfer your tickets and cash balance. The credit balance on this Powercard is redeemable for game use at Timezone, Kingpin and ZONE BOWLING venues within Australia only. This Powercard cannot be used for birthday party deposits, to purchase gift cards or to acquire Timezone, Kingpin or ZONE BOWLING goods and/or services online. This card is not redeemable for cash and cannot be re-sold. The cash balance and tickets on this Powercard cannot be exchanged for cash. No change will be given for remaining balances but any remaining balance may be applied to future play credit. This Powercard will expire 1 year from the last used date, at which time any unused balance and tickets will be forfeited. You are liable for all transactions on this Powercard except to the extent to which there has been fraud or negligence on our part or on the part of our employees. Monies, bonuses and tickets cannot be split across separate Powercards. All loads must be onto a single Powercard and any bonus amounts placed onto the same Powercard.

Reference to Activities in Group & Corporate Packages

Kingpin offers a variety of group and corporate packages for events attended by a minimum of 6 guests. A reference to ‘one activity’ or ‘two activities’ in any promotional material relating to such packages is to be interpreted in accordance with the following terms.

1. A reference to one activity means any one of the following:
1. One hour of bowling
2. 3 Laser missions (at selected venues)
3. One session of karaoke (at selected venues)
4. One escape room session (at selected venues)
5. One session of VR (at selected venues)
6. One session of bullseye darts (at selected venues)
7. 30 minutes of table tennis (at selected venues)
8. 30 minutes of selected arcade games
2. A reference to two activities is a reference to any two of the above activities.

Reference to Activities in School Sport & Vacation Care Packages

Kingpin offers a School Sport and Vacation Care package for events attended by a minimum of 15 guests. A reference to ‘one activity’ or ‘two activities’ in any promotional material relating to such packages is to be interpreted in accordance with the following terms.

1. A reference to one activity means any one of the following:
1. One hour of bowling
2. 3 Laser missions (at selected venues)
3. One session of karaoke (at selected venues)
4. One escape room session (at selected venues)
5. One session of VR (at selected venues)
6. One session of bullseye darts (at selected venues)
7. 30 minutes of table tennis (at selected venues)
8. 30 minutes of selected arcade games

Age & Height Restrictions

1. For safety reasons, the minimum age for our laser arenas is 6 years old.
   For safety reasons, the minimum age for our escape rooms is 14 years old.
2. For safety reasons, the minimum age for our augmented reality bullseye darts games is 12 years old.
3. There is no minimum age for table tennis.
4. We recommend that Kingpin parties are for kids aged 5 and above to deliver the best experience for the children.
5. There are no age restrictions for Virtual Reality, however for safety reasons the following height and weight restrictions apply:

• Minimum height of 110cm
• Children between 110 and 122cm must be accompanied by an adult
• Maximum weight of 130kg
• Please do not play if you are pregnant, claustrophobic, have a heart condition or are prone to motion sickness or dizziness.

Fair Play Policy

A fair play policy applies for Unlimited Bowling & or Laser Skirmish or any promotion⁠ where an unlimited play component is offered. To ensure that all patrons get a fair⁠ attempt at the various activities, some people will be asked to move on to play another⁠ activity to ensure fairness.

The Policy

1. Bowling – 2 games guaranteed, then subject to availability
2. Laser Tag – 2 games guaranteed, then subject to availability
3. The manager on duty reserves the right to allocate guests to activities

Kingpin Birthday Party Booking Terms & Conditions

1. We cannot guarantee you or your guests will be able to complete your birthday party if you or any guests in your group are late.
2. In the unforeseen circumstance Kingpin encounters technical issues your birthday party start time may begin later than the original booking start time.
3. The purchasing of birthday party packages and extras may be subject to credit card and other fees. Kingpin reserves the right to vary the amount of this transaction fee from time to time, as specified in the booking purchasing process.
4. Birthday party prices are subject to change. Any change will only apply to bookings made after the date that the change is published. All prices in AUD and include GST.
5. Birthday party booking deposits can be purchased through this web site or over the phone by using a major credit card or PayPal. Your credit card or PayPal account will be debited at the time of booking.
6. Birthday party booking deposits can also be purchased at any Kingpin centre by using EFTPOS or Cash. Your EFTPOS account will be debited at the time of booking.
7. Kingpin uses the DPS Payment Express Payment Gateway for its online credit card transactions. DPS processes online credit card transactions securely for thousands of merchants globally, providing a safe and secure online payment service.
8. Payments are processed in real-time
9. Kingpin does not have access to your full card number, this credit card payment is secured by DPS
10. DPS have bank grade security. All transaction details are stored in their PCI-DSS compliant Data Centre
11. DPS Payment Express Software is certified with over 200 banks globally. Visit www.paymentexpress.com for more info on online credit card payments.
12. Kingpin reserves the right to refuse any order placed for any Kingpin birthday party packages. Management reserves the right to change the birthday party terms and conditions at any time. Any such changes will only apply to bookings made after the date that the updated terms and conditions are published.
13. A $150 deposit is required when booking your party; the final balance is to be paid 4 business days prior to your event based on your final guest numbers. A minimum of 3 business days' notice before the party booking is required to receive a refund of the deposit amount. Credits will be given for cancellations within 3 business days of the event.
14. There is a minimum of 8 guests required for a birthday party booking
15. No external food or beverage is permitted, unless in relation to a food allergy which the centre has been made aware of
16. Your birthday party group will either be eating in the centre's party room [selected centres], or on the concourse, subject to availability and dependent on the selected package
17. You must arrive 30 minutes prior to your birthday party start time to ensure your party begins on time. Kingpin birthday parties run for the following lengths of time: Kids Silver Package: 2-3 hours | Kids Gold Package: 3-3.5 hours | Kids Platinum Package: 3-3.5 hours | Teens Silver Package: 2-3.5 hours | Teens Gold Package: 3-4 hours
18. 500 & 200 ticket values added into kids & teens packages are the final amount of tickets each guest will receive, 30 minutes of playtime is not a ticket-accruing feature.
19. The following information must be confirmed 72 hours before your booking;
1. Final number of guests attending
2. Any special dietary requirements i.e. vegetarian or food intolerances;
3. If you would like to order any additional platters, cake or extras; and
4. If you require any additional lanes booked for older siblings or adults
20. Platters cannot be cancelled within 72 hours of the party
21. Laser Tag cannot be exclusively booked unless your group fills capacity of the arena.
22. If your party is Laser Tag only, closed sport shoes must be worn by all guests.
23. The minimum age for children at Kingpin parties is 6 years old
24. The minimum age for children to participate in Laser Tag at Kingpin parties is 6 years old
25. The minimum age for children to participate in Cryptology Escape Rooms at Kingpin parties is 14 years old
26. The minimum age for children to participate in Table Tennis at Kingpin parties is 6 years old.
27. The minimum age for children to participate in Bullseye Darts at Kingpin is 12 years old and is only available on Teen birthday parties and above.

In-venue Mobile Food Ordering App Terms & Conditions

1. Mobile Ordering App orders are not refundable unless you are entitled to a refund under the Australian Consumer Law.
2. You may be asked to prove that you are over the age of 18 by presenting a valid form of ID. Kingpin supports the responsible service of alcohol and reserves the right to refuse to serve you if doing so would result in a contravention of any law, the conditions of the liquor licence at one of our venues or our internal policies. In the event that you are refused service, any alcoholic beverages that you have purchased will be refunded.
3. If you appear to be under the age of 25 you will be required to supply suitable identification to prove you are over the age of 18.
4. We only accept the following forms of identification: Valid Australian Driver’s License, Australian & International Passport or Australian Proof of Age Card
5. Orders can only be purchased through the Mobile Ordering App by using a major credit card, PayPal, gift card or our pay in venue option. Your credit card or PayPal account will be debited at the time of ordering.

Free Activity Passes Terms & Conditions

In addition to any specific terms printed on the pass, free activity passes are subject to the following terms and conditions.

1. A reference to one activity means any one of the following for 1 person:
1. One hour of bowling
2. 3 Laser missions (at selected venues)
3. One session of karaoke (at selected venues)
4. One escape room session (at selected venues)
5. One session of VR (at selected venues)
6. One session of bullseye darts (at selected venues)
7. 30 minutes of table tennis (at selected venues);
8. 30 minutes of selected arcade games
2. Kingpin reserves the right to reject defaced, mutilated or altered passes. Lost or stolen passes will not be replaced.
3. Passes are not redeemable online, are not transferable and cannot be redeemed for cash.
4. The original pass must be surrendered at the time of redemption.
5. “Free fun pass”, "Squad Pass" and "Double Trouble" cards are not available for use Friday or Saturday after 6pm.

Gift Card Terms & Conditions

Physical and electronic gift cards purchased through this website on and from 29 March 2018 are subject to the following terms and conditions:

TERMS AND CONDITIONS OF USE: By purchasing or using this gift card, you agree to be bound by the following terms and conditions. Treat this card like cash. Defaced, mutilated, altered, lost or stolen cards will not be replaced, refunded or redeemed. The credit balance on this card is redeemable for goods and/or services at ZONE BOWLING, KINGPIN and TIMEZONE venues within Australia only. Gift cards are not redeemable for cash, cannot be re-sold and cannot be reloaded. Gift cards will expire 36 months from the issue date, at which time any unused balance will be forfeited. No change will be given but any remaining balance may be applied to future purchases. If a purchase exceeds the available card balance, you must make up the difference with another payment method. You are liable for all transactions on your card except to the extent to which there has been fraud or negligence on our part or on the part of our employees. For card balance or assistance, please call our Help Desk on 1300 55 42 68.

Royal Rewards Membership Terms & Conditions

By using the members portal you agree to the following terms & conditions and will receive the below benefits:

1. You would like to receive the latest news & offers from Kingpin to the email address you have provided.
2. Any loaded Kingpin cards are your own and in your possession.
3. Any load amounts are confirmed as these are non refundable and non-transferable.
4. Reload checkout has a time limit of 5 minutes to complete any transaction for security reasons.
5. Powercards will expire 12 months from the last in-venue use date, at which time any unused balance and Powertickets will be forfeited. App reloads do not count towards extending your Powercard expiry.
6. Timezone and Zone bowling cards can be added to your account but will not be able to be added to any separate accounts across the brands, use the same log in details across the platforms to access the same account.
7. Tax invoices for each portal transaction will be shown below the corresponding powercard listed.
8. All members will receive discounts on Gold, Silver and Bronze general booking packages only, in-venue only. Excludes all add ons, parties and events bookings and any other promotional packages/activities not listed.
9. The Kingpin Member Portal sign up bonus offer is valid for all sign ups from May 14th 2024 until the 31^st December 2024.
10. Guests must sign up for a Kingpin member account, add a valid mobile to their account, and log in after May 14th 2024 in order to receive a $20 sign up bonus voucher.
11. The voucher expires 30 days from receiving the voucher and must be redeemed within 30 days for the credit to be applied to a Powercard.
12. No extensions will be given to expired vouchers.
13. The voucher is only able to be redeemed in Kingpin venues in Australia.
14. The voucher can only be applied once per person, not per card or profile and will be verified by the Kingpin team in-venue.
15. Royal Rewards members will receive 1x free arcade game per day so long as; the game is played on a Yellow card reader game, it will be automatically credited the following day after a successful sale transaction of $1 or more, $1 per 92 days must be spent for the daily free Yellow card reader game to be credited to your Powercard and is only applicable in Kingpin venues where an in-venue transaction has taken place.
16. Royal Rewards Gold card members will have VIP games prices within Kingpin AU venues however discounted gameplay may not be available on all games.
17. Access to exclusive promotional deals, special offers and any additional benefits sent via email that may be periodically introduced.
18. One FREE activity on the day of your birthday sent via email after the 10th of May 2024. Guests will only receive this voucher if their birthday has been added to their member portal account details and they are subscribed to receive email marketing from Kingpin. It can take up to a month to process the one FREE activity on your birthday if a guest signs up via the website or booking engine. One FREE Activity refers to any of the below sessions for one person, redeemable in-venue only:
    1. 1. One hour of bowling
       2. 3 Laser missions (at selected venues)
       3. One session of karaoke (at selected venues)
       4. One escape room session (at selected venues)
       5. One session of VR (at selected venues)
       6. One session of bullseye darts (at selected venues)
       7. 30 minutes of table tennis (at selected venues)
       8. 30 minutes of selected arcade games

This cannot be used in conjunction with any other offer, online, or with birthday party bookings and/or group & corporate event bookings.

18.   Kingpin reserves the right to change or alter these terms and conditions. The amended terms and conditions will only apply to any use of the member portal which occurs after the publication of the amended terms and conditions. For any issues please contact our call centre to assist.

‘ULTIMATE & LUXE HOLIDAY PASS’ Terms & Conditions

1. The Holiday Passes are only available during school holidays and exclusive to Kingpin Australia. Visit the NZ Kingpin Play page to see NZ deal for holidays.
2. The Holiday Passes include either one or two activities depending on your purchase.
3. A reference to one activity means any one of the following:
1. One hour of bowling
2. 3 Laser missions (at selected venues)
3. One session of karaoke (at selected venues)
4. One escape room session (at selected venues)
5. One session of VR (at selected venues)
6. One session of bullseye darts (at selected venues)
7. 30 minutes of table tennis (at selected venues)
8. 30 minutes of selected arcade games
4. All activities must be used on the same day and by the same person.
5. The Luxe Holiday Pass includes $20 arcade credit. The Ultimate Holiday pass includes $40 arcade credit for Winter School Holidays 2024 only.
6. Arcade credit is non-refundable for cash.
7. Arcade credit cannot be spent on activities.
8. Arcade credit expires after 12 months, as per powercard terms & conditions.
9. The Holiday Passes include 200 prize tickets for use to redeem prizes in the Winners Vault prize shop.
10. Prize tickets are non-refundable for cash.
11. Prize tickets cannot be spent on activities
12. The Luxe Holiday Pass includes $15 food and beverage credit to be spent on food and beverage items only. The Ultimate Pass includes $20 food and beverage credit to be spent on food and beverage items only.
13. $20 food and beverage credit cannot be spent on activities.
14. $20 food and beverage credit must be spent in one transaction, no change will be given.
15. $20 food and beverage credit is non-refundable for cash.
16. $20 food and beverage credit must be used on the same date as the activities are redeemed.
17. The Holiday Passes not available in conjunction with any other offer.
18. The Holiday Passes are only valid during school holidays in each state within Australia.

‘DOUBLE DOLLARS’ Terms & Conditions

1. Double Dollars valid for the time period specified on the page DOUBLE DOLLARS, from days open (9am and beyond) to close. Excludes venues open beyond midnight, promotional dates begin and end at midnight.
2. Double Dollars is only valid on $60, $100, $200 and $250 load amounts. Load $60 and receive a total of $120 in arcade credit. Load $100 and receive a total of $200 in arcade credit. Load $200 and receive a total of $400 arcade credit. Load $250 and receive a total of $600 arcade credit. Bonus amount does not include normal bonus load i.e. Load $50 receive $70. Bonus is achieved when load amounts are purchased within a single transaction.
3. Double Dollars, arcade credit must be loaded on a single Powercard.
4. Double Dollars, arcade credit can be bought and loaded in venue or online.
5. Double Dollars is not available with any other offer.

‘$10 30MIN FREEPLAY PASS’ Terms & Conditions

1. This pass can only be used on RED and YELLOW swiper games.
2. Excludes games with physical prizes.
3. Your 30minutes begins once the card is first tapped on the day of purchase. It expires at the end of the day.
4. There is a 45 second delay between swipes.
5. No tickets are collected or awarded on this card, it is purely for practice.
6. No sharing of Freeplay cards, one card per person.
7. Gameplay credit balance will not be used if loading onto a pre-existing card, gameplay balance will recommence after 30 minutes of Freeplay.

‘EAT & PLAY FREE’ Terms & Conditions

1. For every $65 spent in one transaction guests can receive $20 free arcade credit.
2. The transaction may include any combination of food and beverage items totalling to $65.
3. Offer does not apply to group bookings or platter sales, or any food or beverage items added to your order through the Kingpin Online Booking Platform.
4. The card pre-loaded with $20 arcade dollars should be treated as cash. If it is lost or stolen it cannot be replaced.
5. MOP (service to table app) deals only, excludes bar orders.

‘VIRTUAL REALITY BUNDLE’ Terms & Conditions

• Available at Kingpin Crown.
• Includes 3 VR games of the guest’s choice. Guests can choose 3 of the same game or 3 different games.
• One bundle per guest, i.e. two people cannot share a bundle
• The bundle can be used across more than one day
• The VR Kings bundle game card should be treated like cash. If guests misplace the VR Kings game card it cannot be replaced nor can the remaining game balance.

‘BIRTHDAY KID GOES FREE’ Terms & Conditions

1. Discount is equivalent to the value of 1 persons package in the same level of party package selected for the booking, regardless of number of birthday kids.
2. Excludes add ons and extras.
3. Minimum spend must still total $300 and minimum deposit to secure booking is $150.
4. Discount is not applicable to general or Group & corporate bookings, excludes any other offer and cannot be redeemed for cash.
5. The terms & conditions of the standard Kingpin party booking policy apply to all discounted bookings
6. Bookings must be made and confirmed before the 11th of April 2024.

‘$100 PREMIUM PARTY REBATE’ Terms & Conditions

1. $100 Premium Party Rebate is a $100 discount taken from the total online booking order. Excludes add ons and extras.
2. $100 discount is applicable to Kids Gold and Platinum Birthday Parties as well as Teens Gold Birthday Parties.
3. Minimum spend must still total $300 and minimum deposit to secure booking is $150.
4. Discount is not applicable to general or Group & corporate bookings, excludes any other offer and cannot be redeemed for cash.
5. The terms & conditions of the standard Kingpin party booking policy apply to all discounted bookings
6. Bookings must be made and confirmed beyond the 11th of April 2024 3pm AEST and before August 1st 12am AEST.

‘$20 RETURN VOUCHER’ Terms & Conditions

If you received a return voucher after a party or event for $20 Off Kingpin please note this voucher has the following conditions:

1. In-venue use only.
2. Cannot be used on alcohol and excludes kiosk loads/mobile food ordering orders.
3. Can be used on any social activity, arcade load and/or food orde⁠r made with the Kingpin team.
4. Expires at the end of 2024 at 11:59PM on December 31st.
5. Must be used after initial party/event on a return date. Cannot be used on the same day as issue.

'WIN A TRIP TO BYRON BAY' Terms & Conditions

1. Winner will be drawn and announced on the 16th of August.
2. Competition runs from July 15th - August 15th 2024 in-venue only.
3. Guests must purchase 1x on-tap Stone & Wood Imperial Pint beer to receive 1x entry. 
4. Guests must purchase 1x on-tap Stone & Wood beer tower to receive 3x entries.
5. If winner is not contactable within 2 business days, a new winner will be redrawn.
6. The winner will win a weekend trip for 2 people (inclusive of winner) to an approved hotel within Byron Bay for a concurrent Saturday & Sunday of their choosing within 2024. 
7. Included in this trip is a morning flight from any major Australian city airport to Byron Bay Airport on 2 economy return trip tickets, returning on the following Sunday.
8. The Saturday of arrival will also host an included Stone & Wood brewery tour and lunch provided courtesy of Stone & Wood. 
9. Flights and accommodation will be paid for and booked by the guest in the form of a travel voucher to the winning guest so long as their email is provided to our team for further contact details.
10. Guests must be 18 years or older to purchase the imperial pint of Stone & Wood on-tap beer to enter and therefore cannot win the competition if under 18 years of age.

'KINGPIN GROUP & CORP GIVEAWAY 2024' Terms & Conditions

1. Information on how to enter and the prize(s) form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.
2. Entry is only open to registered businesses operating in Australia (excluding WA, SA and TAS) (“Eligible Business”). Individuals entering on behalf of an Eligible Business must be aged 18 or over (“Representative”).
3. Employees (and their immediate families) of the Promoter, and agencies associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1^st cousin.
4. Entries into the promotion open on 28/06/2024 and close at 11:59pm AEST on 31/08/2024 (“Promotional Period”).
5. To enter, Representatives must complete the following steps during the Promotional Period:

• Visit https://www.kingpinplay.com/en-au/parties-and-events/corporate-parties/win-an-event/ and locate the entry form;
• Input the requested details including details of the Eligible Business, the Representative’s full name, email and phone number; and
• Submit the fully completed entry form online.

6. Only one (1) entry is permitted per Eligible Business.
7. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including a Representative’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any Representative or Eligible Business who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.
8. Incomplete or indecipherable entries will be deemed invalid.
9. If there is a dispute as to the identity of a Representative or Eligible Business, the Promoter reserves the right, in its sole discretion, to determine the identity of the Representative or Eligible Business.
10. The draw will take place at 604/ 121 Walker Street, North Sydney NSW 2060 on 05/09/2024 at 1:00pm AEST, in the presence of an independent scrutineer. The Promoter may draw additional reserve entries and record them in order in case an invalid entry or ineligible entrant is drawn. The winning Representative will be notified by phone and email within two (2) business days of the draw and their first initial, surname, postcode and associated Eligible Business will be published on Kingpin’s Instagram Page at @kingpin_play on 06/09/2024.
11. The Promoter’s decision is final and no correspondence will be entered into.
12. The first valid entry drawn will win a Group and Corporate Event at the winner’s nominated Kingpin location for up to three-hundred (300) guests valued at $51,000. The prize includes:

• A Diamond Package Event including; 2x activities per person, $30 Games Credit per person, 2 hour beverage package including 1 hour house cocktails, a set menu of platter food, access to the function room in the venue, an event host and event planner.

13. The prize will be awarded to the owner of the respective winning Eligible Business who will be responsible for determining the guests for the prize. The owner may, in their absolute discretion, allocate the prize to any employee of that Eligible Business. The owner must notify the Promoter of that transfer (in writing) by 5pm AEST 09/09/2024 and must not issue the prize without the Promoter’s approval. Approval of the transfer is at the Promoter’s sole discretion.
14. The Eligible Business must have an employee attendance number of twenty five (25) or more guests to participate in the prize.
15. Subject to the unclaimed prize draw clause, if for any reason the winning Eligible Business does not redeem the prize (or an element of the prize) by 31/10/2024, then the prize (or that element of the prize) will be forfeited.
16. If the prize (or part of the prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.
17. The prize is subject to the nominated Kingpin venue’s terms and conditions, including any applicable age restriction. The Promoter and event organisers hereby expressly reserve the right to eject the winning Eligible Business (including their guests) for any inappropriate behaviour, including but not limited to intoxication, whilst participating in any element of the prize.
18. Total prize pool value is up to $51,000.
19. Prize, or any unused portion of the prize, is not transferable or exchangeable and cannot be taken as cash, unless otherwise specified.
20. A draw for the prize, if unclaimed, may take place on 08/10/2024 at the same time and place as the original draw, subject to any directions from a regulatory authority. The winning Representative, if any, will be notified by phone and email within two (2) business days of the draw and their first initial, surname, postcode and associated Eligible Business will be published on Kingpin’s Instagram Page at @kingpin_play on 10/10/2024.
21. Representatives/Eligible Businesses consent to the Promoter filming them and their guests at the Group and Corporate event at Kingpin and using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting Kingpin events (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter. The guests must also consent to the Promoter using their name, likeness, image and/or voice as outlined in this clause to participate in the prize.
22. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any Representative and Eligible Business; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
23. Any cost associated with accessing the promotional website is the entrant’s responsibility and is dependent on the Internet service provider used.
24. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.
25. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) if the Group and Corporate Kingpin event is delayed, postponed or cancelled for any reason beyond the reasonable control of the Promoter; (f) any tax liability incurred by a Representative/Eligible Businesses; or (g) taking / participation in the prize.
26. As a condition of accepting the prize, the winning Eligible Business (and their guests) must sign any legal documentation as and in the form required by the Promoter and/or prize suppliers in their absolute discretion, including but not limited to a legal release and indemnity form.
27. The Promoter collects personal information ("PI") in order to conduct the promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at https://teeg.com/privacy-policy/.  In addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. The Privacy Policy also contains information about how entrants may opt out, access, update or correct their PI, how entrants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All entries become the property of the Promoter. The Promoter will not disclose PI to any entity outside of Australia.
28. The Promoter is TEEG Australia Pty Ltd (ABN 61 003 710 110) of 8/ 60 Miller Street, North Sydney NSW 2060, telephone 02 9409 3600.

NSW Authority TP/01900. ACT Permit No. TP24/01323.

CONTACT

If you have any questions about our Terms of Conditions, please contact us at [email protected]