Terms and Conditions

1. Warning. There are inherent risks in the participation in Tenpin Bowling, Laser Skirmish and the use of the Amusement Games or Rides. You should consider this participation an exercise in good judgement and act in a responsible manner while using this venue.
2. Responsibility. Adults / carers are responsible for persons under their supervision.
3. Lane Approaches. No food or drink on the approach. Slippery, wet or sticky spots or substances can affect a bowler’s approach and cause a fall and serious injury. If the approach is sticky or slippery, stop bowling and ask a staff member for assistance.
4. Ball and Shoes. Wear bowling shoes (with socks) while bowling or pre-approved shoes at the discretion of the venue manager. Have the correct fit for the bowling ball and shoes. See a staff member for help selecting or changing a ball or shoes.
5. Foul Line. Lanes are treated with oil and are extremely slippery. Crossing the foul line can cause a fall and serious injury. Please obey safety signs in the venue and do not cross the foul line for any reason.
6. Tripping Hazards. Watch for step-ups to and from the approach and other areas of the venue and keep all coats, bags and personallbelongings out of the walking paths to avoid tripping. Tell a staff member about any tripping hazard right away.
7. Equipment. Mechanical equipment is dangerous and can cause injuries. If a ball or pin is stuck ask a staff member for assistance immediately. Any lane faults must be reported to reception. While a fault is being attended to, no balls are to be sent down the lane.
8. Ball Return. The ball return has moving parts. Serious injury can result from reaching into the ball return opening. Keep hands away from the ball return and ball return tray. Watch children.
9. Bowling: Do not bowl more than one ball down the lane at any time.
10. Staff Direction: You must obey all reasonable verbal or written instructions / warnings given by Kingpin staff
11. Darts: minimum playing age is 12 years old. No-one is to step in front of the darts player during throws.

1. Kingpin will serve all customers in a friendly and courteous manner. No person will be denied service on the basis of ethnicity, gender, sexual orientation, religion, physical disability or age.
2. We cannot guarantee you or your guests will be able to complete your activities, if you or any guests in your group are late.
3. Kingpin may refuse service or access to a venue based on a customer's inappropriate behaviour or dress attire. No item which, in Kingpin’s opinion, may be dangerous, encourage aggressive behaviour or be disruptive is permitted in the venue.
4. Footwear must be worn at all times in our venues.
5. Hats / Caps may be asked to be removed- subject to security requirements.
6. There will be no use of alcohol or illegal drugs, other than alcoholic beverages provided by Kingpin.
7. Customers must comply with laws and regulations controlling the use of alcoholic beverages.
8. After 11pm all minors must be accompanied by their own parent or legal guardian.
9. Kingpin does not permit outside food or drink (except birthday cakes or similar items approved in advance by Kingpin) in the venue.
10. It is each individual's responsibility to safely manage their own allergies. Information for allergenic ingredients of menu items is available upon request. TEEG is unable to guarantee that any food item prepared in our venue is free from traces of allergens.
11. Kingpin may, in its sole discretion, delay, suspend or end a bowling or M9 Laser Skirmish game, or suspend or cancel a customer's use of the venue in whole or in part, for reasonable cause.
12. Kingpin is not liable for delays, postponements or other circumstances related to or caused by circumstances beyond its control including but not limi⁠ted to the unavailability of lanes, loss of electricity, inclement weather, scheduling, fire, cyclone or flood.
13. Patrons with an Epileptic condition need to understand that there are multiple flashing lights in the venue that may result in a seizure.
14. For your safety and comfort there are height, weight and age restrictions on some rides and amusement machines. Please refer to the displayed signage for specific details.
15. Design and systems of Kingpin are protected by copyright and other intellectual property rights. You must not infringe those rights.
16. Any photographs, videos or sound recordings taken by you must be for personal use only. Any use, reuse or production for commercial purposes without our express written consent is strictly prohibited and may result in loss or damage to Kingpin.
17. Your image may be taken at any time for security purposes or for use in marketing materials
18. All Kingpin venues are non-smoking.
19. Kingpin takes all reasonable steps to provide you with a safe and enjoyable Bowling Venue. However, and to the extent permitted by law, Kingpin will not be liable to any person in respect of any loss of or damage to the personal property of, or the loss of life or personal injury to, any person, whether that loss, damage or personal injury is caused by any person’s negligence (including the negligence of Kingpin) or otherwise.

1. We recommend that you arrive at least 15 minutes prior to your reservation to check in at reception and receive the correct bowling shoes. (please note our venues open at 10am - all 10am bookings to arrive for the opening time).
2. We cannot guarantee you or your guests will be able to complete your activities, if you or any guests in your group are late.
3. Online bookings are not refundable unless you are entitled to a refund under the Australian Consumer Law. We can change reservation times provided that at least 24 hours’ notice is given (subject to availability and price).
4. In the unforeseen circumstance Kingpin has encountered lane technical issues your bowling start time may run later than the above confirmed start time.
5. If you appear to be under the age of 25 you may be required to supply suitable identification to prove you are over the age of 18.
6. We only accept the following forms of identification: Valid Australian Driver’s License, Australian & International Passport or Australian Proof of Age Card.
7. Guests will not be permitted entry into any Kingpin venue if deemed intoxicated.
8. After 11pm all minors must be accompanied by their own parent or legal guardian.
9. Price and availability information is subject to change without notice.
10. NSW, VIC, NT & SA Guests: Alcoholic beverages and bar tabs may only be purchased by persons over the age of 18. You may be asked to prove that you are over the age of 18 by presenting a valid form of ID. Kingpin supports the responsible service of alcohol and reserves the right to refuse to serve you if doing so would result in a contravention of any law, the conditions of the liquor licence at one of our venues or our internal policies. In the event that you are refused service, any alcoholic beverages that you have purchased will be refunded and, if you have not exhausted all of any bar tab that you have purchased in full, you will be provided with a refund equivalent to the unused value of that bar tab. If the bar tab was complimentary, or included in connection with a promotion, the balance of the bar tab may be used on non-alcoholic beverages and any unused balance will be forfeited.
11. QLD Guests: Alcoholic beverages may only be purchased by persons over the age of 18. You may be asked to prove that you are over the age of 18 by presenting a valid form of ID. Kingpin supports the responsible service of alcohol and reserves the right to refuse to serve you if doing so would result in a contravention of any law, the conditions of the liquor licence at one of our venues or our internal policies. In the event that you are refused service, any alcoholic beverage that you have purchased will be refunded.
12. Vouchers and bookings can only be purchased through this web site by using a major credit card, PayPal, gift card or our pay in venue option. Your credit card or PayPal account will be debited at the time of ordering. Pay in venue requires you to pay the total booking amount before play, and can be paid in cash, by gift card or by using a major credit card.

By purchasing or using a Powercard, you agree to be bound by the following terms and conditions. Treat this Powercard like cash. Kingpin will not be held responsible for defaced, mutilated, altered, lost or stolen Powercards and these will not be replaced, refunded or redeemed. Register your details in venue and we may be able to transfer your tickets and cash balance. The credit balance on this Powercard is redeemable for game use at Timezone, Kingpin and ZONE BOWLING venues within Australia only. This Powercard cannot be used for birthday party deposits, to purchase gift cards or to acquire Timezone, Kingpin or ZONE BOWLING goods and/or services online. This card is not redeemable for cash and cannot be re-sold. The cash balance and tickets on this Powercard cannot be exchanged for cash. No change will be given for remaining balances but any remaining balance may be applied to future play credit. This Powercard will expire 1 year from the last used date, at which time any unused balance and tickets will be forfeited. You are liable for all transactions on this Powercard except to the extent to which there has been fraud or negligence on our part or on the part of our employees. Monies, bonuses and tickets cannot be split across separate Powercards. All loads must be onto a single Powercard and any bonus amounts placed onto the same Powercard.

Kingpin offers a variety of group and corporate packages for events attended by a minimum of 6 guests. A reference to ‘one activity’ or ‘two activities’ in any promotional material relating to such packages is to be interpreted in accordance with the following terms.

1. A reference to one activity means any one of the following:
1. One session of bowling
2. 3 Laser missions (at selected venues)
3. One session of karaoke (at selected venues)
4. One escape room session (at selected venues)
5. One session of bullseye darts (at selected venues)
6. 30 minutes of table tennis (at selected venues)
7. 60 minutes of Timeplay on selected arcade games
2. A reference to two activities is a reference to any two of the above activities.

Kingpin offers a School Sport and Vacation Care package for events attended by a minimum of 15 guests. A reference to ‘one activity’ or ‘two activities’ in any promotional material relating to such packages is to be interpreted in accordance with the following terms.

1. A reference to one activity means any one of the following:
1. One session of bowling
2. 3 Laser missions (at selected venues)
3. One session of karaoke (at selected venues)
4. One escape room session (at selected venues)
5. One session of bullseye darts (at selected venues)
6. 30 minutes of table tennis (at selected venues)
7. 60 minutes of Timeplay on selected arcade games

1. For safety reasons, the minimum age for our laser arenas is 6 years old.
   For safety reasons, the minimum age for our escape rooms is 14 years old.
2. For safety reasons, the minimum age for our darts games is 12 years old.
3. There is no minimum age for table tennis.
4. We recommend that Kingpin parties are for kids aged 5 and above to deliver the best experience for the children.
5. There are no age restrictions for Virtual Reality, however for safety reasons the following height and weight restrictions apply:

• Minimum height of 110cm
• Children between 110 and 122cm must be accompanied by an adult
• Maximum weight of 130kg
• Please do not play if you are pregnant, claustrophobic, have a heart condition or are prone to motion sickness or dizziness.

A fair play policy applies for Unlimited Bowling & or Laser Skirmish or any promotion⁠ where an unlimited play component is offered. To ensure that all patrons get a fair⁠ attempt at the various activities, some people will be asked to move on to play another⁠ activity to ensure fairness.

The Policy

1. Bowling – 2 sessions guaranteed, then subject to availability
2. Laser Tag – 2 sessions guaranteed, then subject to availability
3. The manager on duty reserves the right to allocate guests to activities

1. We cannot guarantee you or your guests will be able to complete your birthday party if you or any guests in your group are late.
2. In the unforeseen circumstance Kingpin encounters technical issues your birthday party start time may begin later than the original booking start time.
3. The purchasing of birthday party packages and extras may be subject to credit card and other fees. Kingpin reserves the right to vary the amount of this transaction fee from time to time, as specified in the booking purchasing process.
4. Birthday party prices are subject to change. Any change will only apply to bookings made after the date that the change is published. All prices in AUD and include GST.
5. Birthday party booking deposits can be purchased through this web site or over the phone by using a major credit card or PayPal. Your credit card or PayPal account will be debited at the time of booking.
6. Birthday party booking deposits can also be purchased at any Kingpin centre by using EFTPOS or Cash. Your EFTPOS account will be debited at the time of booking.
7. Kingpin uses the DPS Payment Express Payment Gateway for its online credit card transactions. DPS processes online credit card transactions securely for thousands of merchants globally, providing a safe and secure online payment service.
8. Payments are processed in real-time
9. Kingpin does not have access to your full card number, this credit card payment is secured by DPS
10. DPS have bank grade security. All transaction details are stored in their PCI-DSS compliant Data Centre
11. DPS Payment Express Software is certified with over 200 banks globally. Visit www.paymentexpress.com for more info on online credit card payments.
12. Kingpin reserves the right to refuse any order placed for any Kingpin birthday party packages. Management reserves the right to change the birthday party terms and conditions at any time. Any such changes will only apply to bookings made after the date that the updated terms and conditions are published.
13. A $150 deposit is required when booking your party; the final balance is to be paid 4 business days prior to your event based on your final guest numbers. A minimum of 3 business days' notice before the party booking is required to receive a refund of the deposit amount. Credits will be given for cancellations within 3 business days of the event.
14. There is a minimum of 8 guests required for a birthday party booking
15. No external food or beverage is permitted, unless in relation to a food allergy which the centre has been made aware of
16. Your birthday party group will either be eating in the centre's party room [selected centres], or on the concourse, subject to availability and dependent on the selected package
17. You must arrive 30 minutes prior to your birthday party start time to ensure your party begins on time. Kingpin birthday parties run for the following lengths of time: Kids Bronze Package: 1 hr 40 mins | Kids Silver Package: 2 hrs 30 mins | Kids Gold Package: 3 hrs | Kids Platinum Package: 3 hrs | Teens Bronze Package: 1 hr 40 mins | Teens Gold Package: 3 hrs
18. 3000, 2000, 1000, 500 & 300 ticket values added into kids & teens packages are the final amount of tickets each guest will receive, 20 & 30 minutes of Time Play is not a ticket-accruing feature.
19. The following information must be confirmed 72 hours before your booking;
1. Final number of guests attending
2. Any special dietary requirements i.e. vegetarian or food intolerances;
3. If you would like to order any additional platters, cake or extras; and
4. If you require any additional lanes booked for older siblings or adults
20. Platters cannot be cancelled within 72 hours of the party
21. Laser Tag cannot be exclusively booked unless your group fills capacity of the arena.
22. If your party is Laser Tag only, closed sport shoes must be worn by all guests.
23. The minimum age for children at Kingpin parties is 6 years old
24. The minimum age for children to participate in Laser Tag at Kingpin parties is 6 years old
25. The minimum age for children to participate in Cryptology Escape Rooms at Kingpin parties is 14 years old
26. The minimum age for children to participate in Table Tennis at Kingpin parties is 6 years old.
27. The minimum age for children to participate in Bullseye Darts at Kingpin is 12 years old and is only available on Teen birthday parties and above.

1. Mobile Ordering App orders are not refundable unless you are entitled to a refund under the Australian Consumer Law.
2. You may be asked to prove that you are over the age of 18 by presenting a valid form of ID. Kingpin supports the responsible service of alcohol and reserves the right to refuse to serve you if doing so would result in a contravention of any law, the conditions of the liquor licence at one of our venues or our internal policies. In the event that you are refused service, any alcoholic beverages that you have purchased will be refunded.
3. If you appear to be under the age of 25 you will be required to supply suitable identification to prove you are over the age of 18.
4. We only accept the following forms of identification: Valid Australian Driver’s License, Australian & International Passport or Australian Proof of Age Card
5. Orders can only be purchased through the Mobile Ordering App by using a major credit card, PayPal, gift card or our pay in venue option. Your credit card or PayPal account will be debited at the time of ordering.

In addition to any specific terms printed on the pass, free activity passes are subject to the following terms and conditions.

1. A reference to one activity means any one of the following for 1 person:
1. One session of bowling
2. 3 Laser missions (at selected venues)
3. One session of karaoke (at selected venues)
4. One escape room session (at selected venues)
5. One session of VR (at selected venues)
6. One session of bullseye darts (at selected venues)
7. 30 minutes of table tennis (at selected venues);
8. 30 minutes of selected arcade games
2. Kingpin reserves the right to reject defaced, mutilated or altered passes. Lost or stolen passes will not be replaced.
3. Passes are not redeemable online, are not transferable and cannot be redeemed for cash.
4. The original pass must be surrendered at the time of redemption.
5. “Free fun pass”, "Squad Pass" and "Double Trouble" cards are not available for use Friday or Saturday after 6pm.

Kingpin will do everything to ensure gift cards are posted promptly, but delivery times can be affected by circumstances unforeseeable to Kingpin, i.e. postal service high demand, etc. Physical and electronic gift cards purchased through this website on and from 1 August 2024 are subject to the following terms and conditions:

TERMS AND CONDITIONS OF USE: By purchasing or using this gift card, you agree to be bound by the following terms and conditions. Treat this card like cash. Defaced, mutilated, altered, lost or stolen cards will not be replaced, refunded or redeemed. The credit balance on this card is only redeemable for goods and/or services that are available for purchase via EFTPOS at TIMEZONE, KINGPIN and ZONE BOWLING venues within Australia or online via the social booking engines accessible at https://booking.zonebowling.com and https://booking.kingpinplay.com. This card is not redeemable for cash, cannot be re-sold and cannot be reloaded. This card will expire in 36 months after the issue date, at which time any unused balance will be forfeited. No change will be given but any remaining balance may be applied to future purchases. If a purchase exceeds the available card balance, you must make up the difference with another payment method. You are liable for all transactions on your card except to the extent to which there has been fraud or negligence on our part or on the part of our employees. For card balance or assistance, please call 1300 554 268. For venue locations please visit timezonegames.com, kingpinplay.com or zonebowling.com.

TEEG Australia Pty Ltd (‘TEEG’) has engaged Vii Pty Limited (‘Vii’) to provide personalised eGift Card services. You acknowledge and agree that you must comply with the content guidelines set out below in order to use the personalised eGift Card services.

Content Guidelines for Personalisation

You must ensure that the images and videos that you upload (‘Content’) do not breach any intellectual property, privacy, publicity or other rights of any third party (‘Rights’).

Images/videos must not contain:

• provocative, sexual, violent or otherwise offensive content;
• nudity or semi nudity;
• profanity or obscenities;
• firearms or weapons or appear to be violent or abusive;
• libellous, defamatory, discriminative or other content deemed offensive;
• material that could infringe copyright, including without limitation, images of celebrities, actors, musicians, sports people, cartoons or other famous people;
• racial, prejudicial or discriminatory subject matter;
• images that show illegal or anti-social behaviour;
• nationalistic, political statements or politically motivated messages or symbols; or
• material which may breach any laws or relevant standards or codes, or which may otherwise give rise to civil or criminal proceedings. (collectively ‘Sensitive Material’)

All videos and images that are submitted will be automatically screened prior to the personalised Kingpin eGiftCard being issued to identify Sensitive Material. You acknowledge that the screening process may fail to identify Sensitive Material and agree that, notwithstanding the screening process, you remain solely responsible for ensuring that the videos and images uploaded by you do not contain Sensitive Material and comply with these content guidelines.

By uploading Content, you:

• confirm and warrant that you either own the Content, or have obtained of the owner of the Content and all persons appearing in the Content to use the Content in connection with the eGift Card Personalisation service;
• acknowledge that variations in colour, image quality and position may occur in the finished product and that the appearance of the Content on the finished Gift Card is dependent on the quality of the Content submitted by you;
• agree that the Content (and any personal information provided by you) will be used and shared with Vii and its suppliers for the management and fulfilment of your order.
• grant TEEG and Vii the right to use, modify, print, store and reproduce the Content for the purpose of providing the eGift Card personalisation service to you;
• consent to the use and disclosure of the personal information provided by you in the manner disclosed in these content guidelines and in TEEG’s and Vii’s privacy policies 
• acknowledge and agree that if you upload content that infringes any Rights, you will pay all losses, costs or expenses TEEG and Vii incur in connection with the infringement of such rights; and
• acknowledge that TEEG reserves the right to refuse and not fulfil your order if either TEEG or Vii, in their absolute discretion, consider that the Content is unacceptable, inappropriate or does not meet these content guidelines. In such instances, TEEG will notify you and any payments will be refunded.

By using the members portal you agree to the following terms & conditions and will receive the below benefits:

1. You would like to receive the latest news & offers from Kingpin to the email address you have provided.
2. Any loaded Kingpin cards are your own and in your possession.
3. Any load amounts are confirmed as these are non refundable and non-transferable.
4. Reload checkout has a time limit of 5 minutes to complete any transaction for security reasons.
5. Royal Rewards member benefits claimed in-venue must have details ready to present to our team so that we can confirm your membership.
6. Powercards will expire 12 months from the last use date.
7. Timezone and Zone bowling cards can be added to your account but will not be able to be added to any separate accounts across the brands, use the same log in details across the platforms to access the same account.
8. Tax invoices for each portal transaction will be shown below the corresponding powercard listed.
9. All members will receive discounts on Gold, Silver and Bronze general booking packages only, in-venue and online. If booking online, use the members code in your portal at checkout. Excludes all add ons, parties and events bookings and any other promotional packages/activities not listed. If any guest uses a member's code at checkout please note you will be asked to present your own members details in-venue to prove your membership. 
10. The Kingpin Member Portal sign up bonus offer is valid for all sign ups from May 14th 2024 onwards.
11. Guests must sign up for a Kingpin member account, add a valid mobile to their account, and log in after May 14th 2024 in order to receive a $20 sign up bonus voucher.
12. The voucher expires 30 days from receiving the voucher and must be redeemed within 30 days for the credit to be applied to a Powercard.
13. No extensions will be given to expired vouchers.
14. The voucher is only able to be redeemed in Kingpin venues in Australia.
15. The voucher can only be applied once per person, not per card or profile and will be verified by the Kingpin team in-venue.
16. Royal Rewards members benefits may not accrue nor benefit your entire party.
17. Royal Rewards members will receive 1x free arcade game per day so long as; the game is played on a Yellow card reader game, it will be automatically credited the following day after a successful sale transaction of $1 or more, $1 per 92 days must be spent for the daily free Yellow card reader game to be credited to your Powercard and is only applicable in Kingpin venues where an in-venue transaction has taken place.
18. Royal Rewards Gold card members will have VIP games prices within Kingpin AU venues however discounted gameplay may not be available on all games.
19. Access to exclusive promotional deals, special offers and any additional benefits sent via email that may be periodically introduced.
20. Member's prices on the menu are rounded to the nearest $0.50.
21. One FREE activity on the day of your birthday sent via email after the 10th of May 2024. Guests will only receive this voucher if their birthday has been added to their member portal account details and they are subscribed to receive email marketing from Kingpin. It can take up to a month to process the one FREE activity on your birthday if a guest signs up via the website or booking engine. One FREE Activity refers to any of the below sessions for one person, redeemable in-venue only:
    1. 1. One session of bowling
       2. 3 Laser missions (at selected venues)
       3. One session of karaoke (at selected venues)
       4. One escape room session (at selected venues)
       5. One session of VR (at selected venues)
       6. One session of bullseye darts (at selected venues)
       7. 30 minutes of table tennis (at selected venues)
       8. 30 minutes of selected arcade games

This cannot be used in conjunction with any other offer, online, or with birthday party bookings and/or group & corporate event bookings.

22. Kingpin reserves the right to change or alter these terms and conditions. The amended terms and conditions will only apply to any use of the member portal which occurs after the publication of the amended terms and conditions. For any issues please contact our call centre to assist.

1. For every $65 spent in one transaction guests can receive $20 free arcade credit.
2. The transaction may include any combination of food and beverage items totalling to $65.
3. Offer does not apply to group bookings or platter sales, or any food or beverage items added to your event/party order through the Kingpin Online Booking Platform on the website..
4. The card pre-loaded with $20 arcade dollars should be treated as cash. If it is lost or stolen it cannot be replaced.

1. Happy Hour is restricted to 5pm – 7pm on Monday to Friday weekday afternoon trade only. Kingpin Crown Melbourne and Kingpin North Strathfield are excluded from this time frame and instead run Happy Hour 4pm – 6pm on Monday to Friday weekday afternoon trade only.
2. Happy Hour Schooners pertains to all on-tap beers at schooner (425mL) size, excluding Guinness on top beers.
3. Happy Hour Wines & Bubbles pertains to house red, white & sparkling wine options at each venue for a standard size glass pour.
4. Happy Hour Soft Drinks pertains to a 425mL sized glass of the selected venue-range of soft drink.
5. Beer, Wine & Soft Drink options are subject to venue range & stock availability, and may be subject to change without notice
6. All guests are able to play a free game of pool/billiards during the Happy Hour period but must be helped by a team member in order to do so.
7. Free games of pool/billiards are subject to availability and discretion of the venue management.
8. NSW, VIC, NT & SA Guests: Alcoholic beverages and bar tabs may only be purchased by persons over the age of 18. You may be asked to prove that you are over the age of 18 by presenting a valid form of ID. Kingpin supports the responsible service of alcohol and reserves the right to refuse to serve you if doing so would result in a contravention of any law, the conditions of the liquor licence at one of our venues or our internal policies. In the event that you are refused service, any alcoholic beverages that you have purchased will be refunded and, if you have not exhausted all of any bar tab that you have purchased in full, you will be provided with a refund equivalent to the unused value of that bar tab. If the bar tab was complimentary, or included in connection with a promotion, the balance of the bar tab may be used on non-alcoholic beverages and any unused balance will be forfeited.
9. QLD Guests: Alcoholic beverages may only be purchased by persons over the age of 18. You may be asked to prove that you are over the age of 18 by presenting a valid form of ID. Kingpin supports the responsible service of alcohol and reserves the right to refuse to serve you if doing so would result in a contravention of any law, the conditions of the liquor licence at one of our venues or our internal policies. In the even you are refused service, any alcoholic beverage that you have purchased will be refunded.
10. Kingpin reserves the right to modify, suspend, or terminate Happy Hour at any time for any reason without prior notice

• Available at Kingpin Crown.
• Includes 3 VR games of the guest’s choice. Guests can choose 3 of the same game or 3 different games.
• One bundle per guest, i.e. two people cannot share a bundle
• The bundle can be used across more than one day
• The VR Kings bundle game card should be treated like cash. If guests misplace the VR Kings game card it cannot be replaced nor can the remaining game balance.

Before purchasing a Time Play package, ensure that you understand the conditions and inclusions. Further information on Time Play packages including pricing and inclusions can be found here.

1. Each Time Play package is valid for one person to use ONLY.
2. Sharing of Time Play will result in the forfeit of package inclusions.
3. Price and inclusions are subject to change.
4. All games and inclusions must be used in the allocated time.
5. The allocated time begins after the successful completion of the purchase (the transaction) and the time play package cannot be used at a later date or time in future. 
6. A delay between each successful tap is used to reduce the risk of Time Play packages being shared.
7. Powertickets are pre-loaded to your Powercard, additional Powertickets will NOT be awarded during Time Play. Exclusions apply to some packages.
8. Time Play packages are subject to availability and may not be available in all venues.
9. Your gameplay credit balance cannot be used during a Time Play package. After the time has lapsed, credit balances will be able to be used.
10. Timezone reserves the right to change, alter and remove Time Play packs by publishing the updates to this website. Any such change will not apply to Time Play packs acquired prior to the date of publication of the change.
11. Further Powercard terms and conditions apply. 

1. Every Tuesday from the 21st of October onwards all Bronze single activity general booking passes will be discounted 50% online and in-venue.
2. Ends 16th December 2025.
3. This excludes Bronze parties or events and pertains to a singular activity only.
4. Thsi also excludes Silver and Gold activity general booking passes.
5. Activities available for this discount in venue are:
   
   • Bowling
   • Laser Tag
   • Karaoke
   • Darts
   • Escape Rooms
6. Activities are subject to venue availability.
7. 50% Off is applied to peak and off peak pricing at relevant time periods only. Excludes Royal Rewards members discount.

1. $20 Voucher is for $20 free games credits can only be used once per membership.
2. $20 Voucher has a minimum spend $30.
3. If a guest decides to spend $100 and uses the voucher on this transaction they can also claim an additional $100 bonus credits.
4. Spend $80 get $200 refers to the total of the guest spending $80 out of pocket, adding their $20 voucher to equal $100 purchased credits and venue gifting $100 matched bonus credits.
5. Both $20 Voucher and $100 extra bonus credits offers begins November 3rd and finishes December 9th 2025.
6. Offer cannot be used in conjunction with any other promotion or bonus amount.
7. Excludes sign up bonus $20 games credits.

1. The Holiday Passes are only available during school holidays and exclusive to Kingpin Australia. Visit the NZ Kingpin Play page to see NZ deal for holidays.
2. The Holiday Passes include either one or two activities depending on your purchase.
3. A reference to one activity means any one of the following:
1. One session of bowling
2. 3 Laser missions (at selected venues)
3. One session of karaoke (at selected venues)
4. One escape room session (at selected venues)
5. One session of bullseye darts (at selected venues)
4. All activities must be used on the same day and by the same person.
5. The Luxe Holiday Pass includes $20 arcade credit. The Ultimate Holiday pass includes $40 arcade credit for Summer School Holidays 2025/2026 only.
6. Arcade credit is non-refundable for cash.
7. Arcade credit cannot be spent on activities.
8. Arcade credit expires after 12 months, as per powercard terms & conditions.
9. The Luxe Holiday Pass includes $5 food and beverage credit to be spent on food and beverage items only. The Ultimate Pass includes $20 food and beverage credit to be spent on food and beverage items only.
10. Food and beverage credit cannot be spent on activities.
11. Food and beverage credit must be spent in one transaction, no change will be given.
12. Food and beverage credit is non-refundable for cash.
13. Food and beverage credit must be used on the same date as the activities are redeemed.
14. The Holiday Passes not available in conjunction with any other offer.
15. The Holiday Passes are only valid during school holidays in each state within Australia.
16. Free King's Claw collectable blind bag toy can only be redeemed by a Royal Rewards member and only 2x per member are allowed, 1x per pass bought.
17. Every redemption of a free King's Claw toy must come with a valid purchased Summer holiday pass.
18. Every free King's Claw collectabel toy comes in a blind bag and cannot be swapped once opened. Stocks vary per venue.
19. Free King's Claw collectables are only available while stocks last and a voucher claimed online does not entitle you to a bag plush toy if the Kingpin venue's stocks are empty.

See full T&Cs here

1. Double Dollars valid for the time period specified on the page DOUBLE DOLLARS, from days open (9am and beyond) to close. Excludes venues opening times beyond midnight, promotional dates begin and end at midnight. 
2. Double Dollars is only valid on $60, $100, $200 and $300 load amounts. Load $60 and receive a total of $120 in arcade credit. Load $100 and receive a total of $200 in arcade credit. Load $200 and receive a total of $400 arcade credit. Load $300 and receive a total of $600 arcade credit.
3. Bonus amount does not include normal bonus load i.e. Load $50 receive $70.
4. Bonus is achieved when load amounts are purchased within a single transaction and a Double Dollars specific transaction, excluding custom amounts.
5. Double Dollars arcade credit must be loaded on a single Powercard.
6. Double Dollars arcade credit can be bought and loaded in venue or online.
7. Double Dollars is not available with any other offer.

1. Information on how to enter and the prize(s) form part of these Terms and Conditions.
Participation in this promotion is deemed acceptance of these Terms and Conditions.
2. Entry is only open to Australian residents aged 18 years or over who attend the
Promoter’s activation zone at Southern Cross Station, Melbourne during the
Promotional Period (defined below).
3. Employees (and their immediate families) of the Promoter, and agencies associated
with this promotion are ineligible to enter. Immediate family means any of the following:
spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by
adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece,
nephew, brother, sister, step-brother, step-sister or 1st cousin.
4. Entries into the promotion open at 10:00am AEDT on 16 January 2026 and close at
6:00pm AEDT on 17 January 2026, or once all instant prizes have been won,
whichever occurs first (“Promotional Period”).
5. To enter into the promotion, individuals must complete the following steps during the
Promotional Period:
(a) Visit the Promoter’s activation zone located at Southern Cross Station,
Docklands, VIC 3000 (“Zone”). The Zone will be accessible during the
Promotional Period while manned by Promoter staff. The Zone will be running
from 10:00am AEDT to 6:00pm AEDT on 16 January 2026 and 17 January 2026,
or until all instant prizes have been won;
(b) Once in the Zone, individuals must scan the QR code on display within the Zone
and follow the prompts to the promotion entry page;
(c) Input the requested details (including but not limited to full name, email address,
phone number), opt in to receive marketing communications from the Promoter
and submit the fully completed entry form online to receive a locker pin;
(d) Show the staff member at the Zone the submitted form and follow the directions
of the staff member to the locker display in the Zone;
(e) When instructed by the staff member, use the pin to open the locker and select
a prize envelope. The prize won will be displayed inside the envelope and all
envelopes will include a prize.
6. Each entrant will be notified instantly whether or not they are an instant winner.
Winners must then collect their prizes from the Zone once notified of their prize and
before the end of the Promotional Period.
7. Only one (1) entry is permitted per person.
8. The Promoter reserves the right, at any time, to verify the validity of entries and
entrants (including an entrant’s identity, age and place of residence) and reserves the
right, in its sole discretion, to disqualify any individual who the Promoter has reason to
believe has breached any of these Terms and Conditions, tampered with the entry
process or engaged in any unlawful or other improper misconduct calculated to
jeopardise fair and proper conduct of the promotion. Errors and omissions may be
accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its
rights at any stage does not constitute a waiver of those rights. The Promoter's legal
rights to recover damages or other compensation from such an offender are reserved.
9. Incomplete or indecipherable entries will be deemed invalid.
10. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.
11. The Promoter’s decision is final and no correspondence will be entered into.
12. Instant prizes: there are a total of 2,259 instant win prizes available, as outlined below:
(a) 20 x “Winner Tickets” for the opportunity to play the Game (defined below).
Entrants who receive this instant win prize for the Game will be referred to as
“Participants”);
(b) 608 x $20 Kingpin games credit (presented in the form of a Powercard, usable
on any arcade game within any Kingpin location);
(c) 20 x 100,000 Kingpin power tickets (presented in the form of a Powercard with
the tickets loaded, useable on the available range of merchandise in the Kingpin
Melbourne Collins St venue only);
(d) 731 x 500 Kingpin power tickets (presented in the form of a Powercard with the
tickets loaded, useable on the available range of merchandise in the Kingpin
Melbourne Collins St venue only);
(e) 200 x $20 Kingpin food and drinks vouchers (excludes alcohol);
(f) 100 x pizza vouchers;
(g) 100 x plate of donuts vouchers;
(h) 20 x Meal-for-2 vouchers (entitles 2 guests to 1 x grill menu and 1 x dessert menu
item each);
(i) 50 x 45-minute bowling session vouchers;
(j) 50 x 45-minute interactive darts session vouchers;
(k) 100 x 45-minute free batting cage session vouchers;
(l) 70 x 45-minute indoor bowls session vouchers;
(m) 70 x 45-minute hotshots shooting session vouchers;
(n) 70 x 45-minute supercharged shuffleboard session vouchers; and
(o) 50 x 30-minute table tennis session vouchers for two guests.
13. Any ancillary costs associated with redeeming a gift card or discount voucher are not
included. Any unused balance of a gift card or discount voucher will not be awarded
as cash. Redemption of a gift card or discount voucher are subject to any terms and
conditions of the issuer including those specified on the gift card or discount voucher.
14. Entrants and winners are responsible for all costs associated with attending the
experience at the Zone.
15. The twenty (20) entrants who win the Winner Ticket instant prize will each have the
opportunity to play a contingency game (the “Game”) for the chance to win the Major
Prize (defined below).
16. The Game will take place at Kingpin Collins St, 260 Collins Street, Melbourne VIC
3000 on 18 January 2026 at 10:00AM – 12:30PM. If an individual who receives a
Winner Tickets is unable to attend the Game on the set date and time, that individual
will be instructed to forfeit the Winner Ticket prize and open another locker to obtain a
different instant prize.
17. As part of the Game, Participants will compete in four (4) knockout rounds of Kingpin
games, as follows:
(a) Round 1: Bowling Qualifiers
• Players: Up to 20 Winner Ticket Participants
• Activity: each player bowls a full game, and the top 8 scorers progress to
the next stage
(b) Round 2: Darts Knockout
• Players: 8
• Activity: players compete head-to-head in 1 vs 1 knockout matches, with
players randomly paired. Each matchup consists of three rounds of darts,
with the combined score across the three rounds determining the winner of
each match. The winner of each matchup progresses to the next round until
four players remain.
(c) Round 3: Shooting Showdown
• Players: 4
• Activity: players are randomly paired and compete head-to-head in 1 vs 1
knockout matches. Each matchup is a timed target challenge, with players
earning points for accuracy and speed. The higher-scoring player from
each matchup advances to the grand final.
(d) Round 4: The Table Tennis Triumph
• Players: 2
• Activity: each finalist competes head-to-head in a table tennis match. The
first finalist to reach eleven (11) points will be declared the winner of the
challenge and will receive the Major Prize (defined below). The remaining
finalist will receive the Minor Prize (defined below). The outcome of the
challenge will be final and binding, as determined by the event organiser.
18. The first to hit the single golden pin will win $5,000 in the form of an electronic funds
transfer (“EFT”) (the “Major Prize”). All other finalists will each win a $200 Kingpin gift
card (“Minor Prize”). In the event of a tiebreaker, the game starts again until there is
a single winner for the Major Prize.
19. If, for any reason, a Participant cannot participate in the Game, the Participant may
appoint a proxy over 18 years of age to play the Game on their behalf provided the
Participant gives the Promoter written, signed notice to that effect before the start of
the Game. If the Promoter has not been able to contact the Participant before the start
of the Game, that Participant’s participation in the Game will be deemed forfeited.
20. EFTs will be made to the winning Participant’s nominated Australian bank account in
their name. The winning Participant is responsible for providing full and accurate bank
details. The Promoter will not be responsible for incorrect details being provided, a
banking institution rejecting an EFT payment, or any costs associated with locating any
lost monies.
21. If any prize is unavailable, the Promoter, in its discretion, reserves the right to substitute
the prize with a prize to the equal value and/or specification, subject to any written
directions from a regulatory authority.
22. Total prize pool value is up to $61,987.
23. Prizes, or any unused portion of a prize, are not transferable or exchangeable and
cannot be taken as cash, unless otherwise specified.
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24. In the event of any instant win prizes remaining unclaimed by the end of the
Promotional Period, these prizes will be forfeited.
25. Entrants consent to the Promoter using their name, likeness, image and/or voice
(including photograph, film and/or recording of the same) in any media for an unlimited
period without remuneration for the purpose of promoting this promotion (including any
outcome), and promoting any products manufactured, distributed and/or supplied by
the Promoter.
26. If this promotion is interfered with in any way or is not capable of being conducted as
reasonably anticipated due to any reason beyond the reasonable control of the
Promoter, including but not limited to technical difficulties, unauthorised intervention or
fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent
permitted by law: (a) to disqualify any entrant; or (b) subject to any written directions
from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as
appropriate.
27. Any cost associated with accessing the promotional website is the entrant’s
responsibility and is dependent on the Internet service provider used.
28. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit,
exclude or modify the statutory consumer guarantees as provided under
the Competition and Consumer Act, as well as any other implied warranties under the
ASIC Act or similar consumer protection laws in the States and Territories of Australia
(“Non-Excludable Guarantees”). Except for any liability that cannot by law be
excluded, including the Non-Excludable Guarantees, the Promoter (including its
respective officers, employees and agents) excludes all liability (including negligence),
for any personal injury; or any loss or damage (including loss of opportunity); whether
direct, indirect, special or consequential, arising in any way out of the promotion.
29. Except for any liability that cannot by law be excluded, including the Non-Excludable
Guarantees, the Promoter (including its respective officers, employees and agents) is
not responsible for and excludes all liability (including negligence), for any personal
injury; or any loss or damage (including loss of opportunity); whether direct, indirect,
special or consequential, arising in any way out of: (a) any technical difficulties or
equipment malfunction (whether or not under the Promoter’s control); (b) any theft,
unauthorised access or third party interference; (c) any entry or prize claim that is late,
lost, altered, damaged or misdirected (whether or not after their receipt by the
Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any
variation in prize value to that stated in these Terms and Conditions; (e) if the Zone or
Game is delayed, postponed or cancelled for any reason beyond the reasonable
control of the Promoter; (f) any tax liability incurred by a Winner or entrant; or (g)
use/taking of a prize.
30. The Promoter collects personal information ("PI") in order to conduct the promotion
and may, for this purpose, disclose such PI to third parties, including but not limited to
agents, contractors, service providers, prize suppliers and, as required, to Australian
regulatory authorities. Entry is conditional on providing this PI. The Promoter will also
use and handle PI as set out in its Privacy Policy, which can be viewed
at https://www.kingpinplay.com/en-au/privacy/. In addition to any use that may be
outlined in the Promoter’s Privacy Policy, the Promoter may, for an indefinite period,
unless otherwise advised, use the PI for promotional, marketing, publicity, research
and profiling purposes, including sending electronic messages or telephoning the
entrant. The Privacy Policy also contains information about how entrants may opt
out, access, update or correct their PI, how entrants may complain about a breach of
5
the Australian Privacy Principles or any other applicable law and how those complaints
will be dealt with. All entries become the property of the Promoter. Unless otherwise
indicated by the Promoter, the Promoter may disclose PI to entities outside of Australia
(for a list of the countries, see the Promoter’s Privacy Policy), and cannot guarantee
that any overseas recipient will not breach the Australian Privacy Principles. By
entering the promotion entrants consent to the overseas transfer on these terms as
permitted by the Australian Privacy Principles and agree that the Promoter is not liable
in this regard.
31. The Promoter is The Entertainment and Education Group Pty Ltd (ABN 72 622 416
228) of Level 8/60 Miller Street, North Sydney, NSW 2060 Australia, telephone 1300
814 214.